Are you too expensive for my budget?

We love this question! No project is too large or small for us, we’ve worked on projects where our help has only been needed for a couple of hours for a short promo video and we’ve also worked on larger projects that we’ve filmed over a 12 month period! If you’re unsure on pricing, please give us a call and we can very quickly get a rough idea and quote for you.

I’ve never done this before and have no idea what I’m looking for?

Firstly, we’ll consider your end goal and what your target audience will want to see. If that happens to be your day to day environment then great, but if it needs something extra then we’ve got a few tricks up our sleeve.

That’s totally fine, most customers when they land on our site and get in contact, have either never done this before or are coming from a bad experience and need help fast. Either way, we can help! For beginners, we ask you to imagine your film is complete, what problem does it solve? What platforms do you see it on? What’s its purpose? From there we’ll strip it back and build the project with you, helping with locations, creative ideas and anything else.

We’re not based in Kent, or our project will include filming outside of Kent, can you still help?

We have many clients based in and outside of Kent so absolutely, we’re used to it! With regards to meetings and project updates, we’re very flexible and have systems in place to keep you up to date with your project at every step. We can also arrange Skype calls if meetings in person are a little trickier.

How long does it take to produce a film?

It really depends on the project size and what the project involves but ultimately we’re led by you. We’ve had clients who need work filmed, edited and back to their Marketing teams within 24 hours, and we’re able to work to make that happen, but ultimately it comes down to your needs and preparation.

Are you Insured?

Yes, we hold public liability insurance to protect against any accidents. We’re very careful and considerate and to date, have never had a need to use our insurance.

Are there any hidden costs?

No, we have a policy of fair pricing so what we agree from the outset is what you’ll pay as long as the project brief does not change. If the brief does change however, this isn’t a problem.

Our project will feature children or vulnerable people, are we still able to film?

As long as those individuals or, if appropriate, the parents, guardians or carers have given permission for filming then, yes.

We’re DBS checked, public liability insured and confident working with chaperones while filming takes place. We also have lots of experience working with vulnerable people. Our approach is the same as always, we keep things fun, relaxed, well explained and allow plenty of time.